Payment terms
Patient Billing
Medical services are provided and billed by Dr. Franklin Douglis, PA. Our providers participate in most all of the major health insurance plans in the region.
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Please be aware that with any health plans, there may be deductibles and copayments for which you could be responsible.
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Billing Questions
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Who should we contact?
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For billing questions, please call us at:
Conroe, TX Office:
936-539-932
Spring, TX Office:
281-376-1188
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Hours: Monday thru Friday 9:00 am to 5:00 pm
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Or email Cindy Mize at: cindy@drdouglis.com
We typically respond to emails within 24 hours.
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What billing or insurance information will I receive?
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​You will receive a copy of your bill. After your insurance has paid, we'll provide you with a monthly statement of your account.
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How long will it take to get things settled with the insurance company?
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Generally, it takes from 15 to 30 days to obtain payment from an insurance carrier.​
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​I received a notice that my insurance company has paid on my bill -- but I can't understand how they calculated their payment amount. Do you know?
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​If we have received any such information from your insurance company, we'll be glad to share it with you. However, for answers to any questions about insurance payments, deductibles, or co-payments, you generally need to check with your insurance company.